about us
Timecool mall
Timecool商城自2018年诞生以来，我们的跨境电商网络商城经过数年的稳健发展，已跃升为国内最专业的跨境电商服务机构之一。我们始终坚守初心，以服务于海外华人为己任，致力于打造一个专业、便捷、可靠的国货购物平台。
Timecool Mall has been undergoing steady development for several years and has become one of the most professional Cross-border E-commerce Service Institutions in China since its inception in 2018. We always stay true to our original aspiration and take it as our responsibility to serve overseas Chinese, to be committed to building a professional, convenient, and reliable domestic shopping platform.
一、商城定位与历程
一、Our Positioning and Roadmap of Development
我们的商城以“传递中华情，服务全球华人”为使命，致力于将质优价廉的国货带给世界各地的华人朋友。作为专业的国货购物平台，我们精选了数百款深受海外华人喜爱的国货产品，从香烟、电子烟、光碟到药品、情趣用品、文化商品等，一应俱全。经过多年的市场深耕，我们已赢得了广大海外华人的信赖与支持，成为他们日常生活中不可或缺的一部分。
Our mall is committed to delivering high-quality and affordable products made in China to overseas Chinese around the world, to accomplishing the mission of "Connecting and Serving Chinese all over the World". As a professional domestic shopping platform, we have selected tons of domestic products that are preferred by overseas Chinese, ranging from cigarettes, e-cigarettes, CDs to medicines, erotic toys, cultural products, and more. After years of professional marketing, we have won the trust and support of overseas Chinese and become an indispensable part of their daily lives.
二、运营规模与实力
二、Operation Scale and Strengths
目前，我们的商城已拥有超过300款精选国货产品，同时，我们组建了一支近百人的专业管理和服务团队，他们具备丰富的行业经验和专业知识，能够确保商城的稳定运营和优质服务的提供。我们的团队始终秉持“客户至上”的服务理念，为海外华人提供全方位的购物指导和售后支持。
At present, our mall has over 300 selected domestic products, and the professional management and service team is nearly 100 people. They have rich work experience and professional knowledge to ensure the smooth running of the mall and providing high-quality services. Our team is committed to the service philosophy of "Customer First", providing comprehensive shopping guidance and after-service for overseas Chinese.
三、社会责任与公益活动
三、Social Responsibilities and Volunteering Activities
作为一家有担当的跨境电商企业，我们深知自身的社会责任。因此，我们积极参与各类社会公益活动，用实际行动回馈社会。我们曾发起“绿色地球”环保行动，倡导绿色消费和低碳生活；还参与了“关爱小动物”公益项目，为流浪动物提供食物和庇护；此外，我们还积极投身于“关爱山区儿童”公益活动，为他们送去温暖和关爱。这些活动不仅体现了我们的社会责任感，也让我们与广大海外华人建立了深厚的情感纽带。
As a responsible Cross-border E-commerce Enterprise, we are fully aware of our social responsibilities. Therefore, we actively volunteer in various social welfare activities. We have initiated the "Green Earth" environmental protection campaign, advocating for Green Consumption and Low-carbon Living; We have also been participating in the "Caring for Small Animals" public welfare project, providing food and shelter for homeless animals. In addition, participating in the "Caring for Children in Mountain Areas" public welfare activity, bringing warmth and care to them. These activities not only reflect our sense of social responsibility, but also bond us with overseas Chinese.
在未来，我们将继续秉承“传递中华情，服务全球华人”的使命，不断优化产品和服务，努力成为最受海外华人喜爱的跨境电商网络商城。我们坚信，通过我们的努力，中华文化的魅力将在世界各地绽放光彩！
In the future, we will continue to uphold the mission of "Connecting and Serving Chinese all over the world", continuously optimize our products and services, and strive to become the most popular Cross-border E-commerce Online Mall among overseas Chinese. We firmly believe that through our efforts, the charm of Chinese culture will shine around the world!
