退货规则
Return Rules
1. Return policy
1. we provide 7 days no reason to return the service. Within 7 days of purchasing the item, you can apply for a return and receive a full refund. However, it should be noted that the returned goods must remain intact, including the goods themselves, accessories, packaging, etc. It is necessary to pay attention to the return of non-product quality problems, and the freight is borne by the buyer.
2. If the goods are detained or seized by the customs during transportation, we will re-ship the goods for you as soon as possible.
2. Product return process
In order to facilitate your return operation, we provide the following return process:1.Contact customer service: Please contact our customer service as soon as you receive the product, and inform us of your return intention and the reason for return.
2.Return preparation: After the return communication, we will inform you of the details of the return, including the return address and return method.
3.Return delivery: After you are ready to return the goods, please ship the goods according to the return address provided by us, and keep the validity of the express note.
4.Refund processing: We will handle the refund process for you as soon as possible after receiving the return and confirming that the product is in good condition. You can choose the original payment channel for refund, generally refund will arrive in 3-5 working days.
3. Pay attention
During the return process, note the following:- Please ensure that the returned goods and accessories are in good condition and that the packaging of the goods is preserved.
- The return freight is borne by the buyer, and the specific cost is subject to the regulations of the Courier company.
- I hope the above instructions will be helpful in your return process. If you have any other questions, please feel free to contact our customer service and we will try our best to solve it for you.
